How do I open a case on Baphomart?

Although Baphomart is not directly involved in a transaction between a buyer and a seller, we provide a system in the unlikely event that your order does not go as expected. You can use Baphomart’s case system to come to a resolution with the seller in the event of a non-delivery or if an item you receive is not as described in the listing. You may still communicate directly with the seller to come to an off-platform resolution. To contact us please visit the Help Centre Support Desk to open a Support ticket.