Spirit Doll

Custom and personalized orders:
I can personalize gift boxes with a label inside the box.  It could simply be their name or a short message if you prefer.   Please message me with your request.

Questions about your order?
Please contact me if you have any problems or queries with your order, I will be happy to help.

International Shipping:
If you are an international shopper and your country is not on our shipping list, please send me a message and I will be happy to calculate shipping prices.

Processing time:
My processing time is 1- 3 days as most items are made to order. If you need a faster processing time, please send me a message to see if I am able to accommodate you.

Estimated delivery times:
UK: 5-7 business days
Europe: 7-14 business days
Everywhere else: 14-30 business days

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns:
I gladly accept returns, exchanges and cancellations.
Please contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

Conditions of return:
Buyers are responsible for return postage costs unless we have made another arrangement together.